Attachments in Outlook Express
In an effort to stop the quick spread
of computer viruses, Microsoft changed the way Outlook
Express handles attached files. Microsoft's solution?
After people install Windows XP's Service Pack 1,
Outlook Express can no longer open or save most
attachments. Outlook Express users can see the attached
file's name, but it's "grayed out" and
can't be selected, opened, or saved.
If this creates a problem, here's how to make Outlook
Express open your attachments.
- Choose Options from Outlook Express' Tools
- Click the Security Tab.
- Click to remove the checkmark by the option
"Do not allow attachments to be saved
that could potentially be a virus."
- Click the OK button.
- Close and restart Outlook Express, if necessary.
Outlook Express will then let you open and save
Instead of opening your attachments directly from
Outlook Express, it's safest to save them to your
hard drive and scan them with a virus checker. Then
You'll find more detailed information about the
new attachment policy in Outlook Express from Microsoft's
KnowledgeBase website. Microsoft's KnowledgeBase
also lists the types of attached files Outlook Express
won't let you open.
Outlook Express also won't let you open files that
Windows XP doesn't recognize. This includes many
files created by third-party companies. The solution
to this is to manually tell Windows XP what program
click on any file in a file window. You will
see a menu pop-up that says:
Open With dialog box comes
up. You can choose a program from the list
provided. You can also Browse
for a specific program, one that you suspect
may open the file. You may have to try a few
Leave the box unselected. If you guess the
wrong program, Windows will always choose
that program. Try it once to see if it works.
will probably see different programs listed
on your screen than the ones displayed in
this picture. It all depends on the configuration
of your system.
As a web developer and strategic content consultant
in the Chicago area, Dan Speziale helps others manage
technology and get more out of the internet.